Bangbet Frequently Asked Questions

The casino operates under the official trading name of Infinity Mobile Gaming and Entertainment Ltd., a company duly registered according to the Laws of Nigeria. The company holds a National License No. 0001033, providing a legal framework for its operations within the country.

If you forgot your password, click "Forgot Password" on the login page, enter your registered email, and check your inbox for the reset link. Complete the process within 24 hours or contact support.

Once registered on Bangbet, your username is set as your mobile phone number. Currently, we do not offer the option to change your username. For all your betting activities and account management, continue using the mobile phone number associated with your account.

When your bet results in a win, your winnings will be automatically credited to your online account. Occasionally, there might be a slight delay in this process due to pending confirmation from the respective match's governing body. We appreciate your patience and understanding.

Once a bet is placed, it cannot be canceled. However, we offer the "CashOut" feature, which allows you to secure a partial amount of your initial stake. To learn more about the usage and benefits of this feature, please refer to the relevant help page on our website.

Participation in Bangbet Casino Online is exclusively reserved for individuals who are 18 years of age or older. We are committed to promoting responsible betting practices and encouraging our users to engage in responsible gambling. 

The maximum number of selections you can include in your Multi-bet slip is 20 matches.

If the site loads slowly or freezes during gameplay:

1. Clear your browser cache and cookies
2. Check your internet connection (minimum 3 Mbps required)
3. Close unused browser tabs consuming RAM
4. Switch to Chrome or Firefox for optimal performance
5. Download the Bangbet App for faster loading times and offline access

We value effective communication with our users. To reach our customer service team promptly and efficiently, you can contact us through the following means: Customer Service Email: [email protected]