Bangbet FAQ Page

The casino operates under the official trading name of Infinity Mobile Gaming and Entertainment Ltd., a company duly registered according to the Laws of Nigeria. The company holds a National License No. 0001033, providing a legal framework for its operations within the country.

In the event that you forget your password, rest assured that you can initiate the process to retrieve or reset it on your own. Simply navigate to the login page and follow the instructions provided. Should you encounter any issues during this process, our dedicated customer service team is available to assist you further.

Once registered on Bangbet, your username is set as your mobile phone number. Currently, we do not offer the option to change your username. For all your betting activities and account management, continue using the mobile phone number associated with your account.

To ensure the security of your account, specific restrictions are in place concerning deposit and withdrawal transactions. For comprehensive information regarding these methods and restrictions, kindly refer to the relevant help section available on the website.

When your bet results in a win, your winnings will be automatically credited to your online account. Occasionally, there might be a slight delay in this process due to pending confirmation from the respective match's governing body. We appreciate your patience and understanding.

Once a bet is placed, it cannot be canceled. However, we offer the "CashOut" feature, which allows you to secure a partial amount of your initial stake. To learn more about the usage and benefits of this feature, please refer to the relevant help page on our website.

Participation in Bangbet Casino Online is exclusively reserved for individuals who are 18 years of age or older. We are committed to promoting responsible betting practices and encouraging our users to engage in responsible gambling. 

The maximum number of selections you can include in your Multi-bet slip is 20 matches.

If you encounter issues with slow site speed or freezing during gameplay, we recommend taking the following steps:

• Restart your browsing session.
• Consider switching to a different browser.

• Enhance your experience by installing our official Lite and fast App, available for download atour website.

We value effective communication with our users. To reach our customer service team promptly and efficiently, you can contact us through the following means: Customer Service Email: [email protected]